Shipping policy

Thank you for shopping with Pretty Little Vials Co. Please review our shipping information before placing your order.

ORDER PROCESSING
Orders are typically processed within 1–2 business days. Processing times may be extended during holidays, sales, high-volume periods, or circumstances outside our control.

STANDARD SHIPPING
Standard shipping is $8.00 and typically arrives within 3–5 business days after processing.

Orders of $70 or more qualify for FREE standard shipping.

EXPRESS SHIPPING
Express shipping is available for $15.00 and typically arrives within 1–2 business days after processing.

Shipping and delivery times are estimates and are not guaranteed.

SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate shipping address at checkout. Please review your information carefully before submitting your order.

If you notice an address error, contact us as soon as possible. We cannot guarantee changes once an order has entered processing or shipped.

TRACKING
When available, tracking information will be provided after your order ships. Please allow time for the carrier to update tracking information.

DELIVERY ISSUES
Pretty Little Vials Co. is not responsible for carrier delays or packages confirmed as delivered by the shipping carrier. If your package is lost or damaged while in transit, please contact us so we can assist you with the appropriate next steps or carrier claim.

CONTACT US
For questions regarding your shipment, please contact us through the contact information provided on our website and include your order number.